Introduction

Al Fakher Tobacco(“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy. AIR IP Holdings Ltd. is the controller and responsible for your personal data. Al Fakher is made up of different legal entities. When we mention “Company”, we refer to the entity in the Al Fakher group responsible for processing your data, which will be clear when you use our website.

This policy describes the information we may collect from you or that you may provide when you visit the website www.alfakher-tobacco.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• When you interact with our advertising and applications on third-party websites and services that include links to this policy.

This policy does not apply to information collected by:

• Us offline or through any other means.
• Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

Please read this policy carefully to understand our practices. If you do not agree with our policies, do not use our Website.

Adult Audience

The Website is intended only for adults legally permitted to purchase tobacco products (at least 21 years of age). We do not knowingly collect personal information from individuals under 21. If you believe we may have information from or about someone under 21, please contact us at: info@alfakher-tobacco.com.

Information We Collect About You and How We Collect It

We collect information such as:

• Personal information (e.g., name, email address, postal address, phone number).
• Information that does not personally identify you.
• Internet connection details, IP address, browser type, etc.

We collect this information:

• Directly from you.
• Automatically as you navigate the Website.
• From third parties (e.g., business partners).

Automatic Data Collection Technologies:

• Cookies: Small data files stored on your browser.
• Flash Cookies: Used for storing preferences.
• Web Beacons: Used to track Website/email activity.

Third-Party Use of Cookies and Other Tracking Technologies

Some content/applications are served by third parties who may collect your information for interest-based advertising. We do not control these technologies. To learn more, see “Choices About How We Use and Disclose Your Information”.

How We Use Your Information

• To present our Website and contents to you.
• To provide requested services.
• To verify age, fulfill legal obligations, and notify changes.
• With your consent or as described when collected.

Disclosure of Your Information

We may disclose your personal information:

• To affiliates, contractors, service providers, and legal successors.
• For legal compliance or to protect rights and safety.
• To third parties for marketing, with your consent or unless you opt-out.

Choices About How We Use and Disclose Your Information

• You can manage cookie preferences in your browser.
• Opt-out of marketing by emailing info@alfakher-tobacco.com.
• Adjust account settings for targeted advertising.

Accessing and Correcting Your Information

You can review and update your information through your account profile or email us. We may decline changes that violate legal requirements or render data inaccurate.

Your California Privacy Rights

California residents may request details about personal data shared with third parties for marketing purposes by emailing: info@alfakher-tobacco.com.

Your EU Data Subject Rights

EU individuals have rights including access, correction, deletion, objection to processing, and complaint lodging.

International Users

Your data may be transferred and processed outside your country, including in the U.S. By using our Website, you consent to this transfer.

Data Security

We use encryption and security measures to protect your data. However, no internet transmission is completely secure. Your use is at your own risk.

Changes to Our Privacy Policy

Updates to this policy will be posted on this page. Please check regularly for any changes.

Contact Information

If you have questions about this policy, contact us at: info@alfakher-tobacco.com.